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Return Policy

First Class Sneaks Return Policy

At FirstClassSneaks.com, your satisfaction is our top priority. If your purchase doesn’t meet your expectations, we’re happy to offer a full refund—just follow the steps below.

1. Eligibility & Timeframe

  • Refund Window: You must request your return within 7 days of purchase.

  • Ship-Back Period: All items must physically arrive back to us within 3 days of your delivery date.

  • Condition Requirement: Shoes must show no signs of wear—they should look exactly as when they left our warehouse.

2. Packaging & Tags

  • Original Packaging: Return the sneakers in their original shoebox, complete with all packaging materials and any included accessories.

  • Security Tags: If your item came with a security tag, it must remain untampered and uncut.

Note: Using the shoe box itself as the outside shipping container, or omitting any accessories or packaging, will void your return.

3. How to Return

  1. Email Us: Send your request to info@firstclasssneaks.com.

  2. Print & Complete Form: Click [here] to download, print, and fill out the return form.

  3. Pack & Ship: Place your sneakers, the original shoebox, accessories, and return form inside a sturdy shipping box.

4. Shipping Costs

  • You are responsible for all return shipping charges.

  • We recommend using an insured carrier (UPS, USPS, FedEx, etc.) to protect your package in transit.

5. Processing Your Refund

  • Once we receive and inspect your return, please allow up to 14 business days for processing.

  • Refunds will be issued to the original payment method—check with your bank or credit card issuer for their specific timing.

If you believe there was an error with your order, please contact us right away at info@firstclasssneaks.com. We’re here to help!